Quality Inn & Suites Des Moines Airport

Front desk Staff helped with whatever they could to make things easier. Later night manager esp.

Nothing really. It was great.

Neighbors in hotel had a dog that wouldn't quit barking when they were gone. Plus had VERY rude guests at the pool

The room was spacious, clean, had alot of light.

The parking is horrible , no elevator in the motel, very expensive and not that nice of a place.

We had blood on our pillow, loose hairs in the sheets and no ice bucket.

Location was good Set up of room was nice Easy to check in

Smelled like smoke Front desk guy was rude when checking in Expensive for quality of room and hotel

Left my phone charger in the room, called as soon as I realized it and was told I didn't leave it there. I live 3.5 hours away. I couldn't go back to look once I realized I left it. It was busy at check in and the front desk person was unfriendly. He let someone check in before the person that was there first (not me) the first person didn't make a big deal about it but the person he let "cut" did because they were in a hurry and couldn't wait for her to be slow. Not good customer service I don't believe.

Great location

breakfast could have been served an hour earlier

Waffles, close to my destination. Reasonable rates.

Way to noisy, people out partying in the parking lot.

Room attractive. Beds comfortable.Staff were considerate about my dog. They had good recommendations about dining.

The room and the price were good.

The parking, the noise from room to room and the smell in the halls.

Staff were very helpful and lots of smiles

Really nothing

The free shuttle from/to the airport was important.

The lack of soundproofing between rooms was all too apparent at 5 AM when a young family noisily departed for a very early flight,

The hotel is fine for an overnight before heading to an early flight. We were not there for long, but we didn't have any issues.

Proximity to State Fair

Rude staff on phone, mold in air conditioner, crickets in room, potentially bed bugs.

Breakfast

We had to park in an empty lot across from the hotel as all the parking was taken. Couldn't understand employees. Charged twice and had to call. No air in the hallways.